Booking Process

Please begin by completing the contact form.

I will be in touch within 48 hours of receiving your message.

When we speak, it’s helpful if you have a copy of your referral letter from your doctor, or your Phase III–IV transfer form from your hospital cardiac rehabilitation team. This ensures I can fully understand your needs and keep you safe.

If I feel that more information is needed, I may ask you to kindly obtain additional details from your doctor or cardiac rehabilitation team.

Once I have everything I need, we’ll talk through your exercise prescription together. I will then send you the pre class safety checklist and information about payment.

After your first payment is received, you’ll receive an invitation to each class at least 24 hours before it begins.

Before every class, you’ll be asked to confirm that you meet the criteria in the pre class safety checklist, so you can take part safely and confidently.

The class link will open 15 minutes before the start time, giving you the opportunity to speak with the instructor if you need anything.

Refunds

Rescheduling or refunding will be granted for pre-booked classes in the following circumstances:

• Cancellation of a class by me with less than 48 hours notice

• You have a Cardiac Event, or other illness, or accident, that means you are unable to attend.

• You have an acute illness requiring a course of treatment with antibiotics

• In order for a refund to be made, I will require your bank sort code and account number

Refunds will not be given for the following:

• You notify me less than 24 hours before the class unless the reason is due to one of the above

• You do not attend and you do not notify me that you will be absent

• You have not declined your invitation to your exercise class

For any other reasons, please contact me and I am happy to discuss individual situations